Privacy Policy - Steady Steel Inc

1. Who We Are

Steady Steel Inc operates this business management application from 42 Wilstead Dr, Newmarket, ON L3Y 4T9, Canada. This policy explains how we collect, use, and protect information within our ERP system.

2. Information We Collect

We collect and store the following types of information:

Employee data: Name, email, login credentials, work sessions, hours worked
Customer data: Company name, contact name, email, phone, address
Transaction data: Invoices, payments, quotes, orders, material assignments
Design data: 3D CAD designs saved through the SteelForge design tool

3. How We Use Information

Information is used for:

Managing employee time tracking and payroll
Creating and sending invoices and quotes to customers
Processing payments via Square
Synchronizing financial data with QuickBooks Online (Intuit)
Managing inventory and project tracking
Generating business reports and analytics

4. Third-Party Data Sharing

We share data with the following third-party services solely for business operations:

QuickBooks Online (Intuit): Customer records, invoices, payments, and time activities are synchronized for accounting purposes
Square: Payment processing for customer transactions
Amazon Web Services (S3): Storage of CAD design files
Email provider: Sending invoices, quotes, and notifications

We do not sell, rent, or share personal information with third parties for marketing purposes.

5. Data Security

All data is stored in an encrypted PostgreSQL database hosted on Heroku. OAuth2 tokens for third-party integrations are stored in the database and transmitted over HTTPS. Access to the application requires authentication, and administrative functions require elevated privileges.

6. Data Retention

Business records (invoices, payments, work sessions) are retained indefinitely for accounting and legal compliance purposes. Users may request deletion of their personal data by contacting us directly.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal data stored in this system. To exercise these rights, contact us at the address below.

8. Changes to This Policy

We may update this privacy policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

9. Contact

For privacy-related inquiries:
Steady Steel Inc
42 Wilstead Dr, Newmarket, ON L3Y 4T9
Email: ken@steadysteel.org
Phone: 905-806-7459